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Frequently asked questions
Our Products
Pâté (pronounced Pa-TAY): French food made from meats, vegetables or seafood combined with spices, wines or liquor and other ingredients such as truffles, pistachios or wild mushrooms.
At Three Little Pigs, we sell pork-free items! You can enjoy the following pork-free products without restrictions: Rillettes de Canard, Foie Gras, Mousse au Poulet, Mousse aux Cèpes, Mousse de Canard au Foie Gras, Mousse du Périgord, Black Truffle Koji-Pâté, Harvest Apple Koji-Pâté, Koji-Foie Gras, Egg Bites with Spinach & Feta and Egg White Bite with Broccoli and Parmesan.
Mousse de Foie de Canard au Porto 5.5oz comes out as our top-selling product amongst our wide selection, quickly followed by our delicious Mousse Truffée 5.5oz and Pâté Grand-Mère 5.5oz with its rustic charm. Our 8oz terrines format is also very popular, with Mousse Truffée and Mousse de Canard au Foie Gras being fan favorites.
All of our delicious pâtés are available for purchase on our website: www.3pigs.com. You can also find our pâtés in major retailers nationwide, such as Kroger, Albertsons, Wegman's, and Whole Foods. In addition, Three Little Pigs products may also be found in regional & specialty retailers like Bristol Farms, Mollie Stone's, Erewhon Markets, Gelson's Markets, and many more.
We use the word pâté today to describe this type of food in a general sense, more as a “category.” The finer points of differentiation might refer to that of texture such as a Moussewhich characterizes the refinement of the mixture to be very smooth, creamy and spreadable. The “Country” or “Coarse Cut” style is a coarser grind and served as cubes, or as a slice. ATerrine, historically describes the earthenware or container in which the pâté or mousse is baked. Today, it can describe a loaf shape of any meat, poultry, game, vegetable or seafood mixture.
Remember to let the pâté, terrine or mousse come to room temperature before serving for optimal texture and flavor. This will help bring out its full flavor and make it easier to spread. Enjoy!
When it comes to charcuterie, suggestions are endless. Here are a few examples of excellent
accompaniments and serving suggestions:
- Display for a tasteful appetizer on a traditional charcuterie board with some cheeses,
Three Little Pigs Hams, Saucissons, Cornichons, Olives Vertes Lucques and Moutarde. - Use as a filling for savory pastries, such as vol-au-vent or puff pastry cups.
- Pack in a picnic basket with some French bread, cheeses, fruits and wine.
- Serve with a crudité platter full of fresh vegetables sticks for a healthy starter.
- Use as a spread on bagel, bread, crackers or in recipes such as crostini, tarts, etc...
- Add as a topping in salads for added flavor and protein.
Carefully open your Mousse Truffée, Pâté de Campagne, Saucisson Sec,and Petits Toasts according to packaging instructions. Place the MousseTruffée and Pâté de Campagne directly onto the charcuterie boards andfill in the gaps with Saucisson Sec and Three Little Pigs' signature PetitsToasts. Add some Cornichons and Olives Vertes Lucques and voilà -you're now ready to enjoy a Three Little Pigs French feast.
We do not recommend freezing pâté products as freezing can negatively impact the texture and flavor of these products. If you want to enjoy pâtés, mousses, and terrines at their best, it's usually best to store them in the refrigerator and consume them within a few days of purchase.
Yes, we do! All our pâtés and mousses except Mousse Truffée are gluten-free and we also offer an organic selection with Organic Pâté de Campagne, Organic Mousse au Poulet, Organic Mousse aux Cèpes, Organic Original and Whole Wheat Petits Toasts. Our freshly new plant-based pâtés are also the perfect addition for any occasion and are available in 3 flavors: Black Truffle Koji-Pâté, Harvest Apple Koji-Pâté and Koji-Foie Gras.
We guarantee 4 weeks shelf life. If you receive a product with expiration date that is within 4 weeks, please contact us immediately with a photo of the packaging and we will send you a replacement!
The product is good for 30 days in the fridge after thawed.
For the best flavor, we recommend enjoying our charcuterie within one week of opening. Pâté can be stored in the fridge tightly wrapped. After opening, cover areas that are exposed to air with cellophane and place in your refrigerator.
Our Sous-Vide Egg Bites can be safely stored in the freezer for up to 3 months. To consume, thaw in the refrigerator overnight.
Yes! If you ordered our frozen Sous-Vide Egg Bites and they arrived thawed but still cold, you can refreeze them safely. We do not freeze any of our other products.
Yes, we do! Most of our charcuterie is gluten-free, and you can find that information on our product pages. We also sell vegetarian Egg Bites, and our Plant-based Pâté
Once opened, pâté will stay fresh for 7 to 10 days. To store your pâté properly, put it into an airtight container or wrap it tight with plastic wrap or aluminum foil and keep it refrigerated. It is important to note that pâté can spoil if not stored and handled properly. If you notice any signs of spoilage, such as a sour or off smell, mold growth, or a slimy texture, do not consume and discard immediately.
order
If placing an order for a holiday event, we recommend a minimum of 10 days in advance. Holidays slots will run out quickly. For instance, to guarantee Christmas delivery, your order must be placed by no later than December 14th for standard shipping. Any order received between December 14th and December 18th must be upgraded to express shipping to guarantee delivery before Christmas.
If you need to add/remove a product, change the quantity, add a note, or change the shipping address, you should contact Customer Service immediately. Provided your order has not already been packed and/or left our facility, we will make every effort to accommodate your request.
We want you to love each product that is selected in our Bundles. If you have an allergy or a particular item that you do not want us to include in your order, please let us know after purchase by forwarding your confirmation email to customer support with your request. We can swap out any item but at this time we cannot change your order before purchase.
Just send us your request and we will handle it!
Due to high order volumes, we cannot process orders on the phone. However, we will accommodate special requests and can take orders via phone for wholesale items. Please note that orders taken via phone require an email address and phone number to process.
All perishable items should be stored at a temperature of 38F. Our shelf stable items (8oz Saucissons, Petits Salamis and Accompaniments) are safe to consume above this temperature. During the fall and winter months, you should not have this issue so do not worry!
- If your gel packs arrive melted but the inside of your box is still cool to the touch: the products are safe to eat.
- If you order during the spring and summer and the
inside of your package has completely melted and/or the contents are room temperature: discard your perishable items and immediately let us know!
Shipping
We ship our charcuterie
and gourmet foods from our warehouse in Pennsylvania to all 50 states within 2 business days via UPS delivery. Shipping fees are based on your delivery address (Ground: $9.99, Express: $49.99). Note that there is no Express shipping from Thursday to Sunday.
Also, we are unable to deliver orders to PO Box
addresses and international addresses.
Your order can be delivered from Tuesday to Friday (except in cases where UPS is observing a holiday/black out day). If you live within our Ground shipment zone, you may also receive packages on Saturday. Please refer to our Shipping Policy page for our map.
If you purchased a product that is not currently in stock, we will contact you with the expected delivery date in our warehouse as soon as that information is available. Usually, the product that is unavailable will be shipped within 5 business days of order being placed.
Your order will be handpicked from the stock kept in our cold storage. It will be carefully packaged in an insulated box with reusable ice/gel packs designed to keep your products cold inside and in good condition for 48 hours (for our guaranteed 2-day delivery window), and up to 72 hours (approximately 3 days) from the fall through spring/winter. If your order is not delivered within 2 days (for perishable goods), please contact us immediately.
We ship all our orders via UPS. When your order is marked as fulfilled, you will receive an email with the tracking number. Please make sure your email address that you used to place the order is correct and the one that you use to keep track of online orders, so you do not miss it!
It is likely that your order was not picked up by UPS at our premises and/or UPS is in the process of updating its website. After receiving your shipping confirmation email, it may sometimes take a few hours for your tracking information to appear on the UPS website and/or show the status/movement of your shipment.
delivery
If there was an error in the address that was sent to UPS and noted on your order fulfilment email, that does not match the address you gave us at checkout, please contact us immediately.
If you never received your order, or if your order was lost or stolen, please contact us 24 hours after the confirmed delivery date and we will file a claim with UPS.
Please contact customer support immediately with your order number and as much detail as possible, including a photo of what you received, and we will try to fix the issue as quickly as we can!
Refund Policy
Unfortunately, we are unable to accept returns on any items due to safe handling concerns.